Shipping policy

At NEBRAS, we are committed to delivering your order with the same care and attention that goes into crafting every pair of our footwear.

UAE Shipping

We offer shipping across all Emirates. Orders are processed promptly and delivered directly to your preferred address.

GCC Shipping

We ship to selected GCC countries, including Saudi Arabia, Kuwait, Bahrain, Oman, and Qatar. Shipping fees and estimated delivery times are calculated at checkout based on your destination.

International Shipping

We do offer international shipping as we have esteemed customers all across the world; excluding sanctioned countries: Iran, Sudan, Yemen, North Korea, Israel, Somalia, Afghanistan, and Syria.

Order Processing

Orders are typically processed within 3-4 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

UAE: 1–3 business days
GCC: 3–7 business days
International Shipping: 5–10 business days

Please note that delivery times are estimates and may vary due to customs clearance, public holidays, or unforeseen courier delays.

Courier Partners

To ensure safe and reliable delivery, NEBRAS works with trusted courier partners. Your order will be assigned to the most suitable shipping provider based on your delivery location.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email or SMS containing your tracking details. You can use this information to monitor your shipment until it reaches your doorstep.

Customs & Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations. These charges are the responsibility of the customer.

If you have any questions regarding shipping or your order, our Customer Care team will be happy to assist you.